How to accept product retruns [with valid bill]
Modified on: Tue, 8 Feb, 2022 at 5:20 PM
There are chances that a customer would have visited your store in the morning and will be back in the evening or later with a product for return for any case (Expired, Damaged, etc). Depending on your company's terms and conditions, if the product return can be accepted, the same can be updated in your Shoptree POS, which also adjusts the inventory. Following are the steps to update return goods
Click on Sidebar in POS and select Orders
Click on Previous Orders. Use the filters to get the required bill
Click on Return Order and Confirm. After confirmation, you will be directed to the POS screen with all the products in the bill listed
Delete all the products except the product which has to be returned
Click on Pay Bill and select the payment type on which the payment is returned to the customer
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